hello good evening can i ask for help do you know about blue screen when i use to play VV after that the game will crash and going to blue screen do the game was has problem or my pc how to fix it!!! every time when i play a VV its always blue screen or crash game played please notify me if possible can fix because i cannt played well thank you
under review
Nikolai_P
Hello Brian Luchavez. Thank you for your report.
To better understand the cause of the issue, we need to gather information about your computer's specifications. Please provide the following details:
- Processor (CPU)
- Graphics Card (GPU)
- Memory (RAM)
- Operating System (OS)
- Storage Drive (SSD / HDD)
Your cooperation in providing this information will greatly assist in diagnosing and resolving the issue.
We also recommend performing the following general troubleshooting steps, which may help resolve the problem:
- Verify the integrity of the game files through the Vulcan Forged game client and update them.
- Update your graphics card and chipset drivers to the latest versions available from the manufacturer’s official website.
- Disable or configure third-party antivirus software, as it may be blocking the game from running properly.
- Monitor your system's temperature during gameplay using diagnostic tools to ensure it is not overheating.
- Install all available Windows updates to ensure your system is fully up-to-date.
As a last resort, consider reinstalling Windows to rule out any potential system-related errors.
With Regards,
Vulcan Verse QA team
Nikolai_P
under review
Hello! I'll take your report under review.